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Wed, Jun 20 2007 2:40 PM | Permanent Link |
"Bern Rudisill" | Tim Young [Elevate Software] wrote:
> Bern, > > << Yes the version should be the same as for the logs I sent you. I > have another log if that would help also. >> > > Sure, the more the merrier. ![]() Do you happen to have any more information? We are getting ready to loose this customer unless we can figure out what is going on. Bern -- |
Wed, Jun 20 2007 2:48 PM | Permanent Link |
"Jose Eduardo Helminsky" | Bern
I know you have triggers and a customized DBISAM server but do you try downgrade to prior versions ? I have been using 4.22 b4 with 80 users and *NO* problem I have encountered. Environment: Windows 2003 Server, sites with 30 remote users accessing data via Terminal Server, etc I am NOT saying the problem is DBISAM but you can isolate things. Eduardo |
Fri, Jun 22 2007 6:30 AM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. ![]() | Bern,
<< Do you happen to have any more information? We are getting ready to loose this customer unless we can figure out what is going on. >> No, nothing yet. It's very difficult to piece anything concrete together. -- Tim Young Elevate Software www.elevatesoft.com |
Fri, Jun 22 2007 10:36 AM | Permanent Link |
Eryk Bottomley | Bern,
> Do you happen to have any more information? We are getting ready to > loose this customer unless we can figure out what is going on. > This smells like a serialisation failure to me - most likely due to SMP. I would probably slap a SetThreadAffinityMask on everything as a diagnostic measure (it might possibly even be a fix, with luck). Eryk |
Mon, Jun 25 2007 11:42 AM | Permanent Link |
"Bern Rudisill" | Tim Young [Elevate Software] wrote:
> Bern, > > << Do you happen to have any more information? We are getting ready > to loose this customer unless we can figure out what is going on. >> > > No, nothing yet. It's very difficult to piece anything concrete > together. I just emailed you more server logs from different sites the email subject is "More Server Logs with AVs" and it was sent to timyoung@elevatesoft.com. This has been escalated to the President of our company, so we really need to find an answer to this. Bern -- |
Mon, Jun 25 2007 3:48 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. ![]() | Bern,
<< I just emailed you more server logs from different sites the email subject is "More Server Logs with AVs" and it was sent to timyoung@elevatesoft.com. >> Thanks for the logs. I'll call you to discuss this further - I've looked at the logs and you've got something trying to reconnect to the database server every minute for days on end, even after it continuously receives a "reconnect rejected" error each time because the database server was restarted while it was in use. I'll probably need to see the entire source code to your client application to see what is going on because what you've showed me so far doesn't cover this situation. -- Tim Young Elevate Software www.elevatesoft.com |
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