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I have a pre sale question |
Wed, Mar 9 2011 11:04 PM | Permanent Link |
affordableweb | I have a program using dbisam 4.0.0.3. I downloaded the odbc driver but get an error will trying to use it 12035 The table 'table Name' is not the correct version. I see in other threads that this is because the current trial odbc driver is newer than the database. Once i purchase the odbc driver will i be able to get the one for the database version 4.0.0.3 and also what happens if the software vendor updates the database to a newer version, will i need to purchase the odbc driver again for a different version?
Thanks |
Sun, Mar 13 2011 4:33 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | In the future, if you have any sales questions, please send them directly to
sales@elevatesoft.com so that you can get an immediate response. << I have a program using dbisam 4.0.0.3. I downloaded the odbc driver but get an error will trying to use it 12035 The table 'table Name' is not the correct version. I see in other threads that this is because the current trial odbc driver is newer than the database. Once i purchase the odbc driver will i be able to get the one for the database version 4.0.0.3 and also what happens if the software vendor updates the database to a newer version, will i need to purchase the odbc driver again for a different version? >> Yes, you will receive all existing versions of the ODBC driver when you purchase. As for newer versions, you will receive one year of paid support with your purchase, and so you will receive any new minor versions during that time period. After the first year, you will simply need to maintain an active support plan in order to keep getting access to newer versions. The DBISAM-ODBC-STD support plan is $59 a year. Also, you may want to send me one of your tables (.dat, .idx, and .blb files, .blb is optional and may not exist for a table without BLOB fields) so that I can verify what version of DBISAM is being used for the tables. I just want to make sure that DBISAM 3.x or 4.x is the version that you need before you purchase because we did not have an ODBC driver for the older DBISAM 1.x and 2.x versions. You can send these files as a .zip file attachment to support@elevatesoft.com. -- Tim Young Elevate Software www.elevatesoft.com |
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